Return & Exchanges

Problems with your product?

We would like you to be happy with your product - so we offer a 60 day (After the consumer has received the goods)evaluation period during which you can return your product.

Note that this offers applies only to products purchased via ZENBRE.com; if you have purchased through a retailer, please follow their return process.

Before requesting a return, you may read through our support materials. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to return your product, please follow these steps:

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

  1. Have your purchase receipt or order #
  2. Fill in the form below as complete as possible for the quickest processing
  3. Customer Service Specialist will contact you for the next steps. Customer service will offer a Return Address to with in 24 hours.If need a refund please contact with customer service, it will be done within 48 hours.
To return a product, please fill out this form
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★ Why customers love us ★

Why customers love us

238 reviews
96%
(228)
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S
ZENBRE Z6
S.S.
Five Stars

This Bluetooth speaker is really easy to use.I was able to connect it to my phone without breaking a sweat.It does sound great,too.I'd recommend this to my friends.

S
ZENBRE Z6
S.S.
I am enjoying listening to is so far.

This was a present from my son who is much more knowledgeable than I with regards to these gadgets and I am thrilled with this little speaker. It certainly delivers all that s required. Couldnt be more delighted. Recommend to anyone looking for unobtrusive durable outdoor/indoor speaker.

A
ZENBRE Z6
A.C.
Great little gadget

great little speaker, not going to blow your socks off with volume, but loud enough for a small room, i put it in the bathroom and it's great, the battery lasts much longer than i thought it would. plus you can skip tracks using the buttons on the speaker..

M
ZENBRE Z6
M.A.D.B.
great little speaker

This is not a TOP premium speaker like BOSE or something, but definitely could match to individual

It has NFC for easy and quick pairing

It has NFC for easy and quick pairing, which works well. With my devices, it connects to the last one I used as soon as the unit itself turns on. Quite easy to us.