Return & Exchanges

Problems with your product?

We would like you to be happy with your product - so we offer a 60 day (After the consumer has received the goods)evaluation period during which you can return your product.

Note that this offers applies only to products purchased via ZENBRE.com; if you have purchased through a retailer, please follow their return process.

Before requesting a return, you may read through our support materials. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to return your product, please follow these steps:

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

  1. Have your purchase receipt or order #
  2. Fill in the form below as complete as possible for the quickest processing
  3. Customer Service Specialist will contact you for the next steps. Customer service will offer a Return Address to with in 24 hours.If need a refund please contact with customer service, it will be done within 48 hours.
To return a product, please fill out this form
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★ Why customers love us ★

Why customers love us

816 reviews
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These are So Loud.

Needed a good pair of speakers for the summer , as there alot of pool and beach parties coming up. But also needed something loud and small. Trust me these things are so loud without compromising the quality of the audio ! The water proofing is sound as I have used them in the shower and the Bluetooth is super easy to connect. Thinking of getting a second one for my bf when he is off for a few days.

Everything is great!

Easy to connect with all my devices. Strong magnet is one nice feature which makes it different from other bluetooth speakers. Long battery life and good sound quality. It is highly recommened to purchase.

G
ZENBRE H6
G.H.
Better than expected.

Easy to connect, great sound and appearance is of a high quality. Comfortable fit. I am very pleased with these headphones. The fact that they are foldable and come with a case for safe packing and carrying made them just what I wanted. Really much better that I expected.

5 stars

I bought the Speaker for my husband and he is very happy with it. The design is so cool and the sound is very clear. Is super easy to use it and I love the fact that you can hang everywhere. The delivery was fast.

Sound quality very very good!

Very easy to setup and pair to a bluetooth device. Completely wireless so you can put it anywhere. Bought this to use outside and the sound quality is brilliant.